Shipping & Return Policy

Free Standard Shipping to USA and Puerto Rico with any orders over $100. Standard Shipping on USA Orders ships out in 10-20 Business days. (2-3 days for processing)
Express shipping : 5-10 Business Days excluding a 2-3 Day Processing
International shipping is 7-30 Business Days excluding a 2-3 Day Processing

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties.

Please check with your country's customs office to determine what these additional costs will be prior to buying.
-We ship items to Worldwide. Thank you.

Returns and Refunds 

We offer store Credit or exchanges ONLY! NO REFUNDS! 

Store Credits or exchanges may be requested within 7 days upon receipt of item. No returns or exchanges on undergarments, swimwear, or custom made products. To be eligible for store credit or an exchange, your item must be unused, Unworn, no perfume smell, and in the same condition that it was received. To complete your exchange, we require proof of purchase.

No exchanges will be possible after 7 days of receipt of ítems.

"We don’t accept any packages without prior email confirmation or authorization. Please send us an email if you need to return a packageShipping: Customer is responsible for shipping fees for any returned items as well as any items that are re-shipped as part of an exchange"

You are only allowed to exchange once per order. So please do not hesitate to ask us if you have any questions regarding the sizes. 

We are not responsible for any lost or stolen items that have been delivered to your mailbox. If you need to exchange, send us an email at sales@pinkappledresses.com